Terms and Conditions of Use

The material on this internet site is made available for the purpose of providing access to current information and is not provided as professional advice.

Before relying on the material, users should obtain appropriate professional advice relevant to their particular circumstances to evaluate its accuracy, currency, completeness and relevance for their purposes.

Some material on this internet site may include or summarise views, standards or recommendations of third parties. The inclusion of such material is not an endorsement by us of that material and not an indication of our commitment to any particular course of action.

Links provided to other internet sites are provided for the user's convenience and do not constitute endorsement of the information at those sites. We accept no responsibility for material contained in any site that is linked to this internet site.

Validity of Rates

Prices are valid for the dates indicated.
All costs shown are in Australian Dollars, or as otherwise indicated, and include GST (Goods and Services Tax).
All prices shown on this site are subject to change without notice.
Accommodation costs are room only and do not include transfer costs unless otherwise indicated.
Prices quoted and shown are not final until full payment is received.

Booking Terms and Conditions

All reservations are subject to the following Terms and Conditions :

Our full Terms and Conditions of use of this site, and our Privacy Policy, are available by following the links at the base of our home page.

Special Offers
. Special offers are valid for direct public bookings via internet only
. Each special offer is exclusive and can not be combined with other special offers
* All specials to be paid upon booking
* Please note all special packages are non-refundable
* (PLEASE NOTE SPECIFIC TERMS AND CONDITIONS APPLY TO SPECIALS AND PACKAGES)

Minimum stay
HIGH SEASON
. A 5 night minimum stay applies to all accommodation types and normal tariffs during high season
LOW SEASON
. A 3 night minimum stay applies to the Presidential Suite and Starlight Suite in low season
. A 2 night minimum stay applies to all other accommodation types and normal tariffs during low season
ALL YEAR
. A 5 night minimum stay applies to romance and indulgence packages
. A 2 night minimum stay applies to weekend specials (See weekend specials for specific booking conditions)
. All reservations are subject to availability

Pre Payment
. All special packages must be prepaid in full at time of booking

CANCELLATION POLICY:

LOW SEASON
For bookings cancelled 8 days or more prior to arrival, the deposit will be refunded less a $75.00 cancellation fee, by means of a Trust Account cheque, issued at the end of the month during which the cancellation is advised. If a booking is cancelled less than 7 days prior to arrival - no refund of deposit. To secure a reservation, a deposit of one night's accommodation is required within 7 days of booking. Rates are subject to change without notice.

HIGH SEASON
For bookings cancelled 31 days or more prior to arrival, the deposit will be refunded, less a $55 cancellation fee, by means of a Trust Account cheque at the end of the month during which the cancellation was advised. For bookings cancelled within 30 days of arrival or once in-house, NO refund of the deposit applies. Any bookings of one night or more in high season will be deemed high season bookings. To secure a reservation in high season, a deposit of 50% of the total accommodation cost is required within 7 days of booking. Rates are subject to change without notice.

Rates validity
. All rates and charges are subject to change without notice

Check in/check out
. Check in time is 2.00 PM Eastern Standard Time
. Check out time is 10.00 AM Eastern Standard Time

Special Offers and Packages are also subject to specific Booking Terms and Conditions for packages and specials (click here).

Quotations

All quotations are subject to availability of services quoted and are not guaranteed until the booking is confirmed and deposit received.